Ford Bantam

My van got burnt after they put in the tracker in my van so now I put a complaint to them they're busy asking money and they're not helping i want them to pay. me cuz the biggest problem they said no because we don't have the shell the shell we left it in the highway cuz it was in the night and it was locked down the following morning around 11:12 when i want to pick their shell found the shell was gone so I need your help because for six years and this one I never the problem on electric after the tracker the wind got bent