iM
itumeleng M
1 reviews | Active since Nov 2016
20 Aug 2025, 13:02
Footage Retrieval
Horrible experience, I have been waiting for footage for 2 weeks, no feedback and every day I call I must explain my whole story. They will promise to call you and that will be the end you hear from them. They don’t even have a system of tracking like a reference number. I doubt if you car is ****** it will be found.
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Replies (2)
Cartrack's replyOfficial
20 Aug 2025, 13:07 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply20 Aug 2025, 13:07
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
iM
itumeleng M's updateReviewer Update
21 Aug 2025, 12:24Mohammed from social media department called me on 20 August 2025. I re-explained my story again. He promised to call me the following morning (21 August 2025). As I am writing this text is now the time is 12:23. I think I should approach the Ombudsman.
iM
itumeleng M's update21 Aug 2025, 12:24
Reviewer Update
Mohammed from social media department called me on 20 August 2025. I re-explained my story again. He promised to call me the following morning (21 August 2025). As I am writing this text is now the time is 12:23. I think I should approach the Ombudsman.