MM
Michael M
1 reviews | Active since Dec 2015
23 Jan 2024, 09:27
Fire him or send someone
Morning Car Tracker
Can someone senior handle this matter please I was scheduled for installation yesterday the technician called me around 2:30pm saying his on the way the vanished in the air please we take leave days for this things I have sent him sms on watsapp as he provided his number but no response please be aware I'll be paying the pro rata this month for non installed device due to your unreliable technician. Please send another person he is unprofessional and in the wrong field
Kind regards REFILOE Irene Beleng ID *** Cell *** or ***
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
23 Jan 2024, 10:09 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply23 Jan 2024, 10:09
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
MM
Michael M's updateReviewer Update
23 Jan 2024, 10:19Please do so I need a proper feedback cause I also work in customer service. Why did they schedule for the 22 January and why did he call at 2:30pm saying he is coming and vanished in the air without communication. Please you are the best company and you are competing with the best so train your people why is important not to lie to customers who will pay that pro rata my last request don't sent the same technician he is bad not good for customer orientated environment
MM
Michael M's update23 Jan 2024, 10:19
Reviewer Update
Please do so I need a proper feedback cause I also work in customer service. Why did they schedule for the 22 January and why did he call at 2:30pm saying he is coming and vanished in the air without communication. Please you are the best company and you are competing with the best so train your people why is important not to lie to customers who will pay that pro rata my last request don't sent the same technician he is bad not good for customer orientated environment
MM
Michael M's updateReviewer Update
23 Jan 2024, 16:21Dear car track
I'm still waiting for a communication from you what is the next step. My car doesn't have a unit till to date
I'm still waiting for a communication from you what is the next step. My car doesn't have a unit till to date
MM
Michael M's update23 Jan 2024, 16:21
Reviewer Update
Dear car track
I'm still waiting for a communication from you what is the next step. My car doesn't have a unit till to date
I'm still waiting for a communication from you what is the next step. My car doesn't have a unit till to date