1 reviews | Active since Jun 2022
Fausly contract by cartrac
In 2020 when I bought a car,I got a monthly subscription with cartrac for tracking my vehicle as a requirement from my then car insurance with budget insurance then in February 2022 I was involved in an accident and my car got written off when I called to cancel my subscription with cartrac they told me I have to pay a certain fee for cancelations cause I'm in a three year contract with them and I refused coz I have no knowledge of being contracted with them and asked for the copy of contract then they sent me a one pay subscription then I told them the documents don't anything abt me being contract with them then I kept on reversing monthly deduction that cartrac was doing on my account, on the 8th of June 2022 I called them again asked them to stop deducting monthly payments from my account and cancel my subscription and they told they can't since I'm contract and i told them that in the copy of subscription there's no were it states that I'm contracted with them and should pay a cancelation fee,then they resent me a different copy of contract from the initial one they first sent with the same pattern sign signature that I have no knowledge of,that I never even signed and said this this the contract I signed of which is not true. This company is fausly contracting me into something I have no knowledge of and demanding me to make paymens I have never agreed to make.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
