TT
Tshepo T

1 reviews | Active since Mar 2015

21 Dec 2016, 14:48

Faulty Device

<p>i didn't know what me think that i should test my device and only to find out that it's faulty and they have been debiting my account all the time. now that i called them twice mind you to find out how long for them to come and service or repair they telling me that i have to pay repair fee and i have to wait for like 3 weeks in order for their device to get repaired? This is not on I wouldn't recomend any of my friends/ Family member to join this incompitent tracking unit.</p>

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Replies (2)
Cartrack
Cartrack's reply21 Dec 2016, 15:09
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Best regards,

Cartrack
Cartrack's reply21 Dec 2016, 16:58
Official

Thank you for affording us the opportunity to assist. As discussed, fitment have been scheduled.

Kind regards,
The Cartrack Team

Best regards,