Faulty Car Track Unit

BASICALLY DONT BOTHER GETTING HOLD OF CAR TRACK ON ANY OF THESE EMAILS *** *** *** My story of the Faulty car track unit and deep dark abyss of where cartrack emails & calls go 06 OCTOBER 2020 2:01PM - 1st call after returning from Battery center - I phone control room explain the above story where I was told my car was escalated and someone from scheduling will contact me to sort faulty device - call lasted approx 5min 07 OCTOBER 2020 - still no call from car track regarding my faulty unit and the scheduling of repair therof 08 OCTOBER 2020 12:23PM - I phone, speak to control room explain story - transfer me to scheduling i'm on hold for 10min then speak to someone explain the story again i get put on hold he needs to talk to the control room - he cant help me and puts me through to someone else who can, I was on hold for 8 min before the call dropped - call lasted approx 18min 08 OCTOBER 2020 12:41PM - I phone back, speak to client services this time - explain the story again - she was wonderful, she spoke to the control room and scheduling for me then advised me she would transfer me to someone who would help me with the repair, I explain the story again to this woman - she says she needs to speak to the control room and she will call me back - call lasted approx 18min 08 OCTOBER 2020 1:52PM - I finally get a call back - the control room has verified that my unit if faulty - I phoned on the 6th of october clearly stating the unit was faulty i then get told my tracking unit is out of warranty and i need to pay R600 to repair the faulty unit - which possibly was faulty before covid 19 lockdown and the warranty expired in June 2020 (detailed dates of when battery was disconnected for services etc and detailed documentation sent) Above was sent explaining the issue on the 8th October 2020 - no response from car track Follow up email sent on the 12th October 2020 - to find out if email was received - no response from car track Then I receive a call from car track on the 13th October 2020 at 11:22am - I miss the call However at 11:57am I return the call and give my details and get put through to Agnes, the call lasts approximately 10minutes I ask Agnes for her email as I am exhausted of repeating the details of my issue, Agnes assures me she will confirm receipt of email - I do not hear anything back from car track nor Agnes I then follow up with Agnes on the 14th October 2020 via email to check if she received my email and attachments - I am still waiting for feedback and confirmation... (i have not included Agnes email - for privacy reasons) Which brings me to the 19th of October 2020 I am still waiting for ANY feedback, communication, smoke signals, messenger ***eon from car track.... 2 days later.... and so it continues 21st October 2020 - the journey of the emails, calls, posts and still no response from cartrack about my faulty car track unit I have now contacted cartrack via Facebook messenger And clicked on the email link on facebook for cartrack to get back to me and another email to follow up once again to find out if my emails have been received and how we going to resolve my problem I am now here on hellopeter perhaps this will illicit a response from Car track who added billion to your market cap in september 2020 #thecoviddidntgetyoudown

Day 16 of the faulty car track unit maybe today someone will get back to me

to be continued......................