false selling worst ever

Good day,

I suppose this again is not a priority, i have had now 5 times the amount debited out of the account. At what point do you recon this will be fixed? will it be fixed? does anyone there care on the solution?

It is the first time i am doing business with your company but I am already regretting it, you guys come highly recommended but your customer services is pure *******!!! Your sales guy was great I will give you that but is has been down hill ever since, I had to schedule and been cancelled 3 to 4 times as your technician was always late and calls a good hour later to tell me he is late!!! Eventually he fits my tracker unit on Sunday with me out of the province having to inconvenience my family with making sure the car is were he can get to it. Now i come back my right light globe is dead, that does not matter as it is only R 30 to replace that. This morning after i had agreed with the sales guy that the debit goes on the 28/05/2018!!! I GET A DAMN MASSAGE STATING YOUR COMPANY ATTEMPTED TO DEBIT. We agreed on the 28th of May not the 14th of may, check your recordings. Now i am accumulating a R 350 charge for someones else stupid mistake.

I have a 3 year contract with you, is this the type of horrible service I am going to deal with? Get your service in order I am sure paying R 1700.00 for cancellation will be cheaper than the frustrations your service gives.

No regards ............................................................................................................................................................................................

these are the emails we have sent to cartrack during the month and no one has solved our problem.

i feel they do great at a sales front then once you have aggareed on a recorded line they now have the authority to deduct from your account then they just dont deliver and they will be very prompt in deducting the rong amounts from your account for the terrible service they give...

i want my money back i want the returned debit order charges to be paid to the bank

this company is terrible i should have gone with tracker instead.