KL
Kishore L

1 reviews | Active since Jul 2023

08 May 2024, 13:00

False marketing

Hello, Cartrack has been a real disappointment, they promised 90 percent recovery or 150k payout if can not recover vechile. On the telephonic call they said immediate cover for recovery warranty but now that the car was ****** and not recovered, they can not recover recording due to technical issues and refuse to pay promise of 150k.

0
Replies (4)
Cartrack
Cartrack's reply08 May 2024, 18:50
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team
KL
Kishore L's update09 May 2024, 09:47
Reviewer Update
Hi look forward to your correspondence, thanks.
Cartrack
Cartrack's reply09 May 2024, 14:43
Official
Good day, 

Thank you. We will be in contact. 

Kind Regards
The Cartrack Team
KL
Kishore L's update13 May 2024, 12:41
Reviewer Update
Hi Lesley, you promised to get back to me within 24hrs since the 9th May. Still waiting for your response, thanks.