TT
Tinus T

1 reviews | Active since Sept 2018

13 May 2019, 20:39

False Advertising - Advanced Installation

******* Service - Don't send me an automated response. Tried to setup a payment arrangement with your staff but they are as useless as your services - still no response from Cartrack. Guys - stay away from this company, I wish I could upload a photo to show you guys the installation of my unit. See below communication. Eventually they replaced their unit and back up unit, keeping in mind that it was a brand new unit. Will make Cartrack famous for their useless service

From: Jaleel Mckay ********** Sent: Monday, February 11, 2019 2:12:49 PM To: 'Wingfield Park Security Security_c' Cc: ********** Subject: RE: Unknown Device. Good day It could be a part of the ‘CarTrack device, I will book it in and send the order to my branch in Pretoria and we will have a technician come and have a look Thank you Jaleel mckay Technicial Maintenance Scheduler 11 Keyes Avenue, Rosebank, Johannesburg Tel: ********** (3637) ********** www.cartrack.com English-countries E: This e-mail message is subject to the Cartrack Group disclaimer see http://www.cartrack.co.za/disclaimer.html From: Wingfield Park Security Security_c ********** Sent: Monday, 11 February 2019 14:06 To: ********** Cc: ********** Subject: Unknown Device. Importance: High Hi Jaleel,

As discussed at 13:57, this morning when I drove to work, I noticed that something was obstructing me everytime I pressed down on the clutch. When I arrived at work I got out and inspected the location and noticed that there was a small black box hanging out one of my panels. This could be anything but I suspect that it could be my tracking unit. The guys we're at my house to install it this Saturday, the 9th of February 2019.

Please advise what this object/device is as seen in the attached. Kind Regards,

Tinus Theunissen

0
Replies (1)
Cartrack
Cartrack's reply14 May 2019, 06:13
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 
Kind regards 

The Cartrack Team