Extremely poor service

Last week I posted Cartrack about an appointment we both agreed on which was the 5th of February 2026 for 15:00. The tech called me and said he might not make it because he was busy with someone’s car also a tracker of which I Dnt think that’s my responsibility. 15:00 is 15:00. I told him I have to work night shift at 18:00 and he needs to come because I was awake whole day because I want the job done but he said he might not make it . I asked him when will he Come again and said I must call customer service because they will book another appointment. How bad because I’m struggling probably a month to have my tracker in the car to be replaced because it’s faulty. When I posted to helo peter Cartrack as usually sorry o pal for the inconvenience we will get back to you. It’s Sunday the 8th and no call was made to me to schedule and appointment. Car track ek Moët bit julle see your service u have given me is extremely poor. I Dnt know what to do any more . I had high hopes when I joined u guys and have another vehicle I want a fit from Cartrack but have learnt my lesson with you of which I will not use u ever again as a service provider . My complaint needs to be sorted please. I Dnt see why I must call you because even when I leave a message u never call back. U are not making any effort to treat me as a valuable customer. You quick to withdraw what I owe u but I’m not getting value for money. I have reported to u many times so u can see what must be done . Call me Tom please to arrange an appointment when it suites me please . I only have Monday 9th and 10th because I work for a boss who will not pay me if I stay out. Call me