Extremely poor Service delivery

My experience with Cartrack has been completely unacceptable.

Since November, absolutely nothing has happened regarding the installation and fitment of the tracking device. Despite follow-ups and attempts to move the process forward, there has been no urgency, no proper communication, and no accountability No communication on missed appointments or apologies. This is a security service, delays of several months without resolution are completely unacceptable.

I will not be paying for a service that has not even been installed. The lack of action and poor service delivery clearly shows that customer satisfaction is not a priority.

I am now contacting alternative service providers who actually value professionalism and efficiency.

I hope management takes this seriously and improves their service standards, because this experience has been extremely disappointing.