Extremely poor customer service

Other companies had the decency to contact me directly, after informing them to cancel seriveces, and informing me that because of the terminating of the services, there are penalties to be paid.

Furthermore they had the decency to inform me of the amount and asked will I be able to pay it once off or do I want to make a arangement.

Not trying to take advantage and deduct it in one transaction.

Your company did none of this.

First I struggle to cancel the subscribtion then I get a email a couple of days later, after eventually cancelling the service, informing me that I am 90 days overdue.

How is this possible?

I only received a email regarding the cancellation a couple of days ago.

So please do the right thing and contact me as soon as possible.