Extremely Disappointed with Service and Client Retention Approach

I’m honestly shocked by the lack of interest this organisation shows in retaining clients. As a first-time car buyer, I wasn’t aware that I had to deinstall the tracking device before selling my vehicle. I sold my car in May, but I continued paying for Cartrack with the intention of transferring the contract to my new car.

Despite this, no one from the company has been willing to assist or offer any reasonable solution. It’s incredibly frustrating and disappointing. I had every intention to stay on as a loyal customer, but based on this experience, I would not recommend Cartrack to anyone.