TA
Tauhaar A

1 reviews | Active since May 2009

27 Jan 2026, 14:28

Extremely Bad Service

Extremely Bad Service I phone them to find out what is going on as I got sms and email to say that my debits never came off. After the phone gets cut off at least 6 times. I wonder if this will happen if it was a sale or worse a ****** vehicle. The consultant says they will charge me R69 for the change of debits. Then they have the audacity to say that they took the money earlier than the agreed date. Afterwards as my contract is new and still in the 30 day cooling off period I said I will cancel my contract and I am told there is a R2,00o cancellation fee. So now they are going against NCA as well. To make matter worse my wife took the same contract as me and I am charged R100 more.

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Replies (1)
Cartrack
Cartrack's reply27 Jan 2026, 15:27
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team