SM
Shad M
1 reviews | Active since Jan 2024
30 Jan 2024, 12:11
Extremely bad and poor service
Very very bad service..no time for their customers and horrible customer service support..I made a claim when my car was hijacked and I called them numerous times.Their consultants all said different things whenever I called.Now,recently they are telling me my car unit expired yet they still deducted money even in the month my car was hijacked.They always look for a reason not to payout claims as stated In their t's and c's.Very very bad services and I wouldn't recommend them to anyone as they do not take care of their loyal customers
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Replies (2)
Cartrack's replyOfficial
30 Jan 2024, 13:15Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,The Cartrack Team
Cartrack's reply30 Jan 2024, 13:15
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,The Cartrack Team
SM
Shad M's updateReviewer Update
06 Apr 2024, 04:51From 2021 to date..nothing has been done.All you did was give me different excuses as to why you can't or won't pay me.The first time I called after I was hijacked and gave you a case number you said you were looking for my car then the next thing my car unit expired but you still deducted.i won't rest unit I get justice because this is daylight *******..
SM
Shad M's update06 Apr 2024, 04:51
Reviewer Update
From 2021 to date..nothing has been done.All you did was give me different excuses as to why you can't or won't pay me.The first time I called after I was hijacked and gave you a case number you said you were looking for my car then the next thing my car unit expired but you still deducted.i won't rest unit I get justice because this is daylight *******..