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Pauline M

1 reviews | Active since Feb 2019

12 Nov 2025, 15:07

Expensive

Cartrack is ridiculously expensive. To downgrade, you need to pay R350. To reinstall a unit into another one costs R800 for example if you have traded in your car. And if you want to cancel with them before 36 months, they charge about R2000. I feel stuck with this company and there's not much I can do. Probably my mistake was not to thoroughly read my contract, I don't even remember signing one. Please ask for quotes from other companies before binding yourselves.

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Replies (1)
Cartrack
Cartrack's reply12 Nov 2025, 15:31
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team