Excellent service from Ncedo Dyan - He really cares about the customer

Ncedo Dyan is a top-notch service agent. He assisted me in a polite, friendly, and professional manner, even though I struggled to pronounce his name. I have used another car tracking company before, but this company saved my life when I was in an accident and I can't thank them enough for this. I will always remain a loyal customer of CarTrack. Their training is just brilliant. As a former customer service trainer, I know what excellent service should look like and Ncedo gets 100% on all counts because I am not just a number to him, but a person and he cares about people.