1 reviews | Active since Apr 2016
Excellent service @ Cartrack from David Strauss & Ruan Goosen
Firstly I would like to commend cartrack for the remarkable service received! Our vehicle was hijacked 10th January 2021 @ 7:50 and was recovered in approximately 1 and a half hours later with no damage to it.
I must admit that the service received from the minute I reported the vehicle hijacked till it was recovered was phenomenal, i was kept informed by the contact agent every 30 minutes to changes which took place and was updated all the time, when the vehicle was recovered they requested to collect the spare keys from me which was another blow away as i did not expect that kind of service, job well done!!!
When we got to the scene David Strauss and Ruan Goosen was on the scene guarding the vehicle that no damage or harm occurs while the police removes the vehicle from the scene, they were extremely professional and advised me what processes would follow but most of all they made myself and husband feel extremely safe as we were in a dangerous area, these guys are a true asset to the company and did an brilliant job by recovering the vehicle speedily and keeping it safe.
This remarkable service will take the company very far and I will definitely refer you to family and friends any day.
Keep up the excellent, professional and good work.
Happy client :-)
Thank you for taking the time to give us feedback on your experience. We sincerely appreciate your compliment and will inform David, Ruan, management and staff of your review.
Kind regards,
The Cartrack Team
Thank you for taking the time to give us feedback on your experience. We sincerely appreciate your compliment and will inform David, Ruan, management and staff of your review.
Kind regards,
The Cartrack Team
