SE
Sabeehah E

1 reviews | Active since Jul 2015

28 Feb 2019, 11:50

EMPTY PROMISES AND POOR SERVICE

Cartrack was to make payment to a vehicle dealership for repairs for something which was broken by their technician during fitment of the device.

There has been excuses as to why payment has not yet been made. We have been given the run around and have constantly been promised that proof of payment will be sent through to us on various dates. It has been over 2 weeks now and we have still not received anything.

The dealership has done the work and it is unfair that they have to wait for payment.

The service received from cartrack from the onset of my contract leaves very little to be desired.

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Replies (1)
Cartrack
Cartrack's reply28 Feb 2019, 11:56
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team