SP
Stacy P
1 reviews | Active since Oct 2009
10 Dec 2020, 11:35
EMERGENCY button = EMERGENCY repair ?
I called in on Monday to report a panic button not working. I called in again on Wednesday as I had not been contacted regarding the repair. I called in again today as I have STILL not been contacted regarding a repair and was promptly cut off.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
10 Dec 2020, 12:12Good day,
Please accept our apology for any inconvenience. We have sent communication to you via the email address provided. Please review and revert at your convenience.
Kind regards
The Cartrack Team
Please accept our apology for any inconvenience. We have sent communication to you via the email address provided. Please review and revert at your convenience.
Kind regards
The Cartrack Team
Cartrack's reply10 Dec 2020, 12:12
Official
Good day,
Please accept our apology for any inconvenience. We have sent communication to you via the email address provided. Please review and revert at your convenience.
Kind regards
The Cartrack Team
Please accept our apology for any inconvenience. We have sent communication to you via the email address provided. Please review and revert at your convenience.
Kind regards
The Cartrack Team
SP
Stacy P's updateReviewer Update
10 Dec 2020, 12:17Please confirm the email address you have used as I have not received anything.
SP
Stacy P's update10 Dec 2020, 12:17
Reviewer Update
Please confirm the email address you have used as I have not received anything.
SP
Stacy P's updateReviewer Update
10 Dec 2020, 14:55I have just been contacted and told that my unit is out of warranty - I have a 1 year warranty on the device and need to pay R 630 - 00 for it to be repaired??? I would like a copy of my contract emailed to me please so that I can go through it and see how quickly I can cancel this contract.
I have also still not received any email communication as per your previous response and am still waiting for you to confirm the email address you say you have used. The service just seems to be getting worse and worse.
I have also still not received any email communication as per your previous response and am still waiting for you to confirm the email address you say you have used. The service just seems to be getting worse and worse.
SP
Stacy P's update10 Dec 2020, 14:55
Reviewer Update
I have just been contacted and told that my unit is out of warranty - I have a 1 year warranty on the device and need to pay R 630 - 00 for it to be repaired??? I would like a copy of my contract emailed to me please so that I can go through it and see how quickly I can cancel this contract.
I have also still not received any email communication as per your previous response and am still waiting for you to confirm the email address you say you have used. The service just seems to be getting worse and worse.
I have also still not received any email communication as per your previous response and am still waiting for you to confirm the email address you say you have used. The service just seems to be getting worse and worse.