elemarketing Calls, Data Concern & Outstanding Service Issue

Firstly, I have been receiving repeated telemarketing calls attempting to sell me a tracking device, despite already being an existing Cartrack customer. In addition, I have experienced multiple dropped calls from your side, which is both disruptive and unprofessional.

During one of these calls, I provided my ID number to the caller, however, they were unable to locate my details on the system. This raises serious concerns regarding the accuracy of your customer database, as well as how my personal information is being used.

Secondly, I am still awaiting feedback and a technician call-out to rectify an installation error following a recent unit installation. The vehicle clock is not functioning, as it was incorrectly reinstalled. This issue has already been reported, but I have yet to receive confirmation of when it will be resolved.