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Prudence M

1 reviews | Active since Aug 2018

02 Sept 2022, 08:31

****ed, annoyed customer

I’m so ****ed with Cartrack. They are very ***********. They don’t take our cars serious. Yesterday they were suppose to come and install the unit my new car. I sat at the dealership waiting for them. No call from them to say we are sorry, we won’t be able to come as promised. When I try to call them they answer and cut my calls. Today same story. They busy cutting my calls and don’t bother to return my call afterwards. During that time they have debited from my account. What am I really paying for eintlik? I can’t drive a brand new car without Identity and tracker installed. I’m so ****ed with Cartrack. I would not advise anyone for subscribe with them coz they are *********** and unprofessional. After my contract ends I’m going back to cartracker, company that takes their customers serious.

0
Replies (2)
Cartrack
Cartrack's reply02 Sept 2022, 10:30
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and revert.

Kind regards 
The Cartrack Team 

Best regards,

PM
Prudence M's update02 Sept 2022, 10:56
Reviewer Update
I am still waiting for your call. Today I had to use a taxi whereas I have a car. Thanks you guys. And I want my money back because I don’t know what I’m paying for 💔😡