MM
Mosa M
1 reviews | Active since Jan 2026
26 Jan 2026, 08:29
0
What a pathetic service I received today from your call center and as a first time client no how can you tell me that you did not get funds where else there is funds in my bank account and your call center just drop the phone on me
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
26 Jan 2026, 08:59 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply26 Jan 2026, 08:59
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
MM
Mosa M's updateReviewer Update
28 Jan 2026, 06:32Tell me why my account was debited twice wherelse I requested that you cancel my account ,what is this? I want my money back now!!! First you gave me no service yet you have the gut to debit my account, should I not receive my money now including the bank charge I will tell this matter further to ICASA I dont want anything to do you this company the audacity to go and debit my account after I have canceled worse not on the agreed date its pathetic
MM
Mosa M's update28 Jan 2026, 06:32
Reviewer Update
Tell me why my account was debited twice wherelse I requested that you cancel my account ,what is this? I want my money back now!!! First you gave me no service yet you have the gut to debit my account, should I not receive my money now including the bank charge I will tell this matter further to ICASA I dont want anything to do you this company the audacity to go and debit my account after I have canceled worse not on the agreed date its pathetic
MM
Mosa M's updateReviewer Update
28 Jan 2026, 06:33And DO NOT DARE TO TELL ME THAT I WILL RECEIVE MY MONEY AFTER 7 -14 WORKING DAYS I CANNOT PAY FOR SERVICE THAT WAS NOT RENDERED I WANT MY MONEY NOW!!!
MM
Mosa M's update28 Jan 2026, 06:33
Reviewer Update
And DO NOT DARE TO TELL ME THAT I WILL RECEIVE MY MONEY AFTER 7 -14 WORKING DAYS I CANNOT PAY FOR SERVICE THAT WAS NOT RENDERED I WANT MY MONEY NOW!!!