DOUBLE CHARGES..POOR COMMUNICATION - THAT 1 STAR RATING SHOULD BE A NEGATIVE 1

I wish there was an option for a zero star rating because that's what this company deserves. I have been struggling for months now to get something as simple as my debut order date changed. I recently got my tracking devices fixed which I was told after it was reinstalled that I would incur the cost. I arranged for a debit order for a specific date, Car Track completely ignored the request for that date and decided to debit the money a week before. Tell am why I am now being debited again, a week later for something I paid for already? I paid my November instalment via EFT after a debit order bounced because they had not changed the date as per my request. I sent a POP it was never acknowledged, days later they took money from my account. I sent an email expressing my frustration over this and my concerns were completely ignored. I had to complain on this platform inorder to get the Tracking device fixed. I now find myself back here again because the only time they seem to care is when a complaint is made on a public platform. Infact, they don't care about their clients at all, but rather care more about maintaining a certain reputation online, while completely disregarding their clients. This is the same company that will call you at 7am when a debit order bounces after they failed to change the debit order dates.