MM
Mthandeni M
1 reviews | Active since Jan 2017
11 Jan 2025, 07:22
Double charged for roadside assistant for 3 years
I'm very disappointed. When I signed the contract with them, I was not told that the contract includes roadside assistance. I then activated road side assistant feature in the app at an additional fee. I was paying R385.00 for 3 years. When I contacted them requesting for a downgrade, that's where they pick up I was paying double fees for roadside assistant.
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Replies (1)Cartrack's replyOfficial
11 Jan 2025, 08:08Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply11 Jan 2025, 08:08
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
