1 reviews | Active since Nov 2021
DONT TAKE THEIR DEVICE TOTAL *****
I phone cartrack about a panic button which does not work in Sunday, the person said to me they would reboot the system and get back to me but they didnt I phoned again the person seemed irritable and said they have booked for a repair which should happen in 24hrs, I phoned on Monday and spoke to Nompumelelo P she said the repair is now booked and I should phone car track on a monthly basis to check if my device still works😳, and she promised me that someone would call me back to confirm the repair AGAIN no phone call. I phoned this morning and was told no repair was booked and I need to pay R600 if I want the device to be repaired. I mean all this back and forth now I dont know what is the right information totally unacceptable
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
