Dont respond to mails, account closed yet they still debiting my bank account!

<p>I called Cartrack in July to close by account. They told me I still had to pay for the following month. Although I did not think this was fair, fine, I paid. When they debited my account again the second month after I closed my account, I called to try and find out why. Turns out the agent never closed my account! I have asked for the recording of that call, no response. I have told them I did not agree to pay for charges after my cancellation - no response and they try debiting my account every month (I keep reversing the payments and will keep doing so! Pick up the phone and resolve the issues with your customers - CARTRACK! Respond to your customers' e-mails CARTRACK. Absolutely useless and disgusting service.</p>