BS
Brent S

1 reviews | Active since Jan 2022

24 Aug 2025, 10:55

Don't request a contact me back

I was interested in having both my vehicles put onto Cartrack, I currently have my wife's vehicle on Cartrack, I had a simple request in my request to be contacted, this was to send me an email with your offers and I will review, I have not received an email however what I have received is multiple phone calls at highly disrespectful times, Sunday evening at 9:30PM, Sunday Morning at 6:30AM, as mentioned I will firstly not be using you for my Cartrack installation but I will also be canceling my wife's Cartrack system at the end of her period which is this month and will be moving across to tracker, I will never wish to speak to any sales person outside of the standard perimeters of working hours, as your call center team advises you work 24 hours a day and I couldn't care less about your working hours what I can care about is being woken up multiple times to someone calling me on anything but working hours

0
Replies (1)
Cartrack
Cartrack's reply24 Aug 2025, 11:16
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team