Don't go to Cartrack you will regret it!

Kindly advise when did the arrears go from R478 to R1873 in 2 months? Kindly advise why my account is debited as and when, when I send STRICT instructions that this should go off on my account no later or earlier than the 20th of every month, with leeway for public holidays and weekends? Kindly advise WHY I am receiving notifications in my mailbox for unpaid accounts WHEN ON YOUR SIDE your accounts section is playing marbles with my funds? Also please advise when did my account go up because I know I am supposed to pay R219, when did it get to R240.79? Are you running a business or a ****a shop? I am receiving endless calls and emails and I say the SAME THING EVERY TIME. THE CAPITEC ACCOUNT IS NOT FUNCTIONAL, DEBIT ON THE 20TH FROM DISCOVERY BANK! Is it me that cannot articulate myself or are your agents a bit slow on the uptake? WHAT IS GOING ON WITH CARTRACK? Since when is it the norm to mix up 2 accounts from customers with the same surname and not do anything about it? Mokoena is a common surname, every 10th person in South Africa is one!Your business ethics leave a lot to be desired and to be quite frank I am FED UP with your services!!! As soon as this is settled please come and collect your device, I will gladly take my business to a company that values customer service!!