1 reviews | Active since Jul 2014

17 Jan 2020, 16:36

DONT EVER TRUST CARTRACK

DONT TRUST THEM. RUN AWAY! DONT PHONE THEM.

2 guys with a branded Cartrack vehicle just pitched at my premises. Both with MIDAS Shirts on. Taking Photos of my vehicle. When I phoned to confirm the guys are actually from cartrack they couldnt be confirmed by the lady at cartrack (Call Centre). I then made several phone calls to the emergency department, but I was on hold for many many Hours. I have had enough of this.

Can you not fix the situation cartrack.

This followed after I had a massive issue with them today as I had to cancel my current unit because I upgraded. Now I need to pay R1700 cancellation fee. for my previous vehicle. I am not comfortable with Cartrack any more. Your technicians doing the installations cannot be verified. then you overcharge. Then you have illegitimate people coming to my home. Then you put me on hold for Hours. What am I paying for? where is the service?

0
Replies (5)
Cartrack
Cartrack's reply17 Jan 2020, 16:39
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
's update30 Jan 2020, 09:04
Reviewer Update
This is just amazing. Still no reply from them. I have decided to look at other alternatives because of your service.

Thank you for not getting back to me, you have made my decision so much easier. I have gone to a company that can do the work. With no fuss. They were even more eager to help me after my ordeal with Cartrack.
's update05 Feb 2020, 11:43
Reviewer Update
So they broke two contractual agreement, now they are getting in contact with me via Whats App, because now they want MONEY?

I spent HOURS on the phone with you wasting my valuable time. I paid you how many months? for what services?

CARTRACK??? Can you not look at this thread right here? This is your problem, this is why I will not pay you anything any more.
's update05 Feb 2020, 11:47
Reviewer Update
I have video footage of my next Door Neighbor who saw the one guy taking photos of the car,

Not just of the odo meter, but opened the bonnet, and below the vehicle.

WHY DID HE TAKE PHOTOS? I hope the world looks at this, and I hope they realize what is going on at Cartrack.....
's update25 May 2020, 15:41
Reviewer Update
Listen to this people, they now are blacklisting me because I refuse to pay them. These people put my family's life in danger. Now I still need to pay them because they put Myself and my Family in Danger. BE CAREFUL OF CARTRACK and their shenanigans.