1 reviews | Active since Sept 2016

26 Oct 2020, 17:48

Don’t choose Cartrack!!!!

Absurd and poor service from Cartrack. I’m being told that I have to pay for deinstallation from my old car into my new car and then pay for reinstallation again. Further more when I agreed to I was advised that the technicians would give me a call within 48 hours and then I had to wait for a week and half before having to call them MYSELF! Thereafter they are calling me telling me I have to wait another week to get my tracker installed. Now I’m being called by them and helping them do their job by removing the tracker from the old car where as I gave them all the relevant details argh. And none of the advisors wanted to provide me with an email address for complaints. Cartrack service is bull!!! I’m still waiting even now!!!

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Replies (1)
Cartrack
Cartrack's reply26 Oct 2020, 17:50
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team