MP
Michael P

1 reviews | Active since Jun 2013

10 Jan 2022, 15:00

Don's use CARTRACK

Since day 1 the unit has not been working properly due to us living in Silverlakes Pretoria east which struggles with cellphone and Wi-Fi signal.

Our sales lady has until now not given me the service that I expect from a salesperson. We have called and booked technicians numerous times and the system is still not working correctly. I requested last week to please have the unit removed from my trailer as we have no use for it and to have the "New Unit" according to salesperson put in. The technician came here and his job card said he is here to repair our unit because our vehicle was in an accident??? Not what my request was

We no longer want to have our contract with Car track and I would like all the equipment removed from my trailer and vehicle as it has been months of struggle and being messed around or ignored by the salesperson.

0
Replies (2)
Cartrack
Cartrack's reply10 Jan 2022, 16:00
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 

Best regards,

Cartrack
Cartrack's reply10 Jan 2022, 16:57
Official
Good day,
  
 We have sent communication via the email address you provided in your review.  Please review and revert at your convenience.
  
 Kind regards,
 The Cartrack Team

Best regards,