KJ
Kyle J

1 reviews | Active since Jun 2015

27 Aug 2016, 10:33

Don't even bother calling me please

<p>I must say I got the worst and pathetic service from cartrack especially the people in client services and Portia who was dealing with me, they have no professional way of speaking to me as a customers an getting back to me as promised... Secondly use got a nerve to debit my account twice yet couldn't even fix my cars unit? 5 or more technicians had to come out to see and sort out the same problem? Now what service is this.... I want to CANCEL with immediate effect.... I WANT NO LONG STORIES AND EXPLANATIONS COZ I'M TIRED OF YALL NOW..... CANCEL!!!! EVERYTHING STARTING FROM TODAY ONWARDS.....</p>

0
Replies (2)
Cartrack
Cartrack's reply29 Aug 2016, 11:17
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

We have been in contact with you in order to resolve and will proceed with cancellation process as per your request.

Kind regards,
The Cartrack Team

KJ
Kyle J's update20 Oct 2016, 11:19
Reviewer Update

Im still receiving an outstanding amount from use as for the re installation and cancellation fee?And I will refuse to pay for a unit that was taken out of my previous car and for it to be installed in my new car? Coz ever since it was installed in my new vehicle the unit never worked and use wasted my time by coming to fix it everytime but never was the unit fixed!!! And this is the main reason I cancelled with use..... I URGE CUSTOMERS NOT TO TAKE A CARTRACK UNIT WITH USE COZ ALL YOU GIVE IS ENDLESS PROBLEMS.....