ZD
Zanele D

1 reviews | Active since Jul 2019

02 Oct 2019, 15:10

***** Car track

I called and cancelled my contract with Car track, they said I have to pay early termination fee which I agreed to but to my demise i was debited for the following month, which I reversed, I was told it would amount to R1700.00. The sad part is that they called me to remove the device from the car ( I assume that was not suppose to be done as I paid full term for the device). I am now getting messages that i will be issued with summons if I don't pay R1853.00, what hack is that for? just email the account details for me to pay the settlement amount.

I spoke to a call center agent and she says i should have cancelled my contract on the 1st so that I don't get debited for the next month. What stupid answer is that.

0
Replies (1)
Cartrack
Cartrack's reply02 Oct 2019, 15:26
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team