DO NOT USE CARTRACK!

I installed a tracker with Cartrack on 5 May 2025. I REGRET IT SO MUCH! I would rather die than recommend their service to anyone. Worst mistake of my life. since installing their tracker my battery has been draining every SINGLE DAMN DAY! I called and requested a removal on 5 May 2025. Then I followed up, only for them to tell me that it’s outside the 5 day cooling off period. Mind you this period only applies to direct marketing. I requested a call from them on their website! That is NOT DIRECT MARKETING! I have EXHAUSTED my emergency assist with my insurer. Requested the call recording of 5 May 2025. My battery is dead again. I had to resort to profanities this past Saturday for them to send through a technician today to “repair” the tracker. They REFUSE to remove it and demand the R2600 and say they wont be held liable! Every single damn technician sent from my insurer confirmed that the tracker is draining my battery. Had my car serviced before the tracker, absolutely no battery issues! The technician arrived two hours later. They arrive and say he CANNOT HELP BECAUSE THE CAR IS DEAD! How was he not informed of this?! I asked him to call his superior who in turn asks “WHAT RACE IS SHE”? HE SAYS INDIAN! What does MY RACE have to do with anything ????!!!!! Now my car is dead again. I have to pay for uber out of MY OWN POCKET! THEY NEED ME TO GO TO RANDBURG IN ORDER FOR THEM TO “FIX” the issue. THEY DAMAGED MY BATTERY. THEY RACIALLY PROFILE THEIR CLIENTS! Maybe if I was not Indian they’d treat me better. I WANT A COPY OF THE CALL RECORDING AT 18h46 on 5 May 2025. I spoke to a lady by the name of T.Sithole. The person asking my race was a Godfrey - Technical Manager. I AM SHOOK! The worst service ever!