DB
Della B
1 reviews | Active since Jan 2021
10 Apr 2025, 09:45
DO NOT RECOMMEND - TERRIBLE SERVICE
Don't use them - would not recommend them. They don't accommodate unhappy clients and their service is terrible. I struggled for 2 months to get a contract cancelled and do a DE/RE which they are re-doing because it was not done properly the first time. They also do unauthorised debits on your account without notice or reason. They refuse to remove the old device that was cancelled without additional payment. So they don't even care that your vehicle will have problems with the battery because of the device that was only deactivated and not removed. They might show 2 200 000 clients they have but they don't deduct the total that had cancelled with them, don't be fooled.
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Replies (1)Cartrack's replyOfficial
10 Apr 2025, 10:02Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Cartrack's reply10 Apr 2025, 10:02
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
