1 reviews | Active since Jul 2018
Do not install Car track's tracker in your car, you will pay until you die
I had cartrack installed a tracker in my car, so I had 24 month contract which turned 36 months according to them, anyway I called to cancel I paid the cancelation fee at the time in 2018. It was quiet I did not hear from them until the beginning of the year 2020 which I was told I owed them money which it was at the time R2200, I explained what happened to the person who called she checked and confirmed my story. It was only week then I had to explain myself again to another call center agent which I told her to go through the previous recordings to save her time and mine. This is the game they have been playing until to date, they call at least 5 to 10 times a day including week ends and apparently I owe them now almost R4000. I don't even think they do keep the voice recordings or they do record at all. The contract was cancelled in 2018.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
Below is their response on 24 November 2020
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
Below is their response on 24 November 2020
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
