Do not go into a contract with Cartrack.
I used cartrack as my service provider as a tracking company about 4 years ago. Before my bakkie was sold I was called regarding my contract. I was told I am out of contract and will be on a month to month basis. In 2022 In September I sold my bakkie. I notified Cartrack. They are still debiting money from me. I started to reverse the debit orders and ever since they will call daily requesting payment. I asked them about +- 40 times to go back to the telephone recording of the day I canceled. No one upto now gave any feedback regarding the call. They started a debit order that can't be reversed and still send me letter of how much I need to pay. About a month ago a lady from contract department phoned me again to confirm my cancelation and confirmed again over the phone that I owe them no money. Now again they are debiting my account. They are mailing me blacklist letters. How can I get this ************* company off my back.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
