SS
Shane S

1 reviews | Active since Dec 2011

27 Feb 2025, 10:55

DO NOT EVER TAKE OUT TRACKING FROM CAR TRACK PLEASE TELL YOU CAR DEALERSHIPS AND INSURANCE AND CHECK THEIR RATINGS FIRST

I have recently took our a policy from Car track to install tracking devices in 8 of my vehicles, It has been a nightmare ever since they installed these devices 5 vehicles have been installed when they did the installation on the 6th Vehicle their technician blew the whole cars ECU and left the vehicle stranded I called no one was of help, they eventually got the vehicle towed to Toyota. Toyota gave them in writing that they were hundred percent at fault, which I have proof of. This incident occurred on the 28th January 2025 today a month later the vehicle is still at the dealership Monisha and her Manager refused to pay I just had to pay over R14,000.00 to get my vehicle released and they also refused to pay for my rental vehicle I had to hire from the day they broke my vehicle till today 27th February 2025. I do wish once I am done with this Lawsuit that Car Track make them pay for this out of their own pockets so they too can feel this.

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Replies (1)
Cartrack
Cartrack's reply27 Feb 2025, 11:11
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team