1 reviews | Active since Aug 2018
DO NO USE CARTRACK !!!!!
I Have been a client of Cartrack for 3 years and still am. They are due to be paid on the last day of the but sometimes people forget. On the 1st (Saturday) they " Reagile Mokwena @ Cartrack disabled the service. Which was done without warning. This actions then caused us the inability to assist a foreign tourist assistance in locating them to provide roadside assistance in a very dangerous area. However despite payment being made. Over 3 days later after payment still have not reconnected the access, several emails sent to this particular person with no response. I believe she has taken her job title to her head. And doesn't understand the fundamental principles upon which business relationships are maintained in this country. Sadly I will be looking for an alternative company.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Please advise on how long this will take as we are have assets that we are not able to locate. And we know from experience that your impact alerts don't work either .
Please advise on how long this will take as we are have assets that we are not able to locate. And we know from experience that your impact alerts don't work either .
