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christabel Z

1 reviews | Active since Oct 2015

25 Aug 2016, 12:41

Do after service care.

<p>Bought a car last year and had the CarTracker installed before i took possession of it. a week later the dashboard fell and I tried to return the car with much resistance. i then called Car Track to inform them that I was cancelling the car contract and the lady told me it was 2 days after the cooling off period. Their advert at the time was advertsing that the cooling off period was 1 month. When I told the credit controller lady, her and her manager informed me that the adverts are advertsing a different contract, not the cash option contract. I explained that the cancellation was not my fault and that I think CMH Ford Hatfield should be held liable for the cost and they both refused. Now they have put a default judgement against my name for non-payment of the cancellation fee and have handed me over to the bullies Creditworxs. It is not a cheap fee over R2000. </p>

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Replies (1)
Cartrack
Cartrack's reply09 Sept 2016, 16:50
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

Kind regards,
The Cartrack Team

Best regards,