Dissatisfied customer

I have had an extremely disappointing experience with my tracker re-installation. I have been waiting since 24 December 2025 for the installation to be done. The appointment was rescheduled to 31 December at 10:00 am, but the technician never contacted me. When I followed up, I was informed that the technician cancelled due to “excessive distance.” This is unacceptable, especially since the service fee was already debited from my account. The lack of communication and poor service delivery has left me very dissatisfied.