Dissatisfied client

I have had endless trouble with cartrack. 2 years ago in Aug they fitted my tracker n damaged my cluster. They refused to pay fof the damages unless their installer went for a lie detector test which I pay for. Because I refused to pay for the lie detector they stopped correspondence about the whole matter.

Then in May 2022 my car was stationary and hit by a learner driver. My vehicle was towed away and I didn't know where to find it to get to know what was happening. So I decided to call cartrack and find out where was my car. The lady that answered my call said that she couldnt pick up my vehicle and will call me back. 3 hours later, I called thfm back and they still had no idea where the vehicle was. I was given the round around for 2 days before I was told that the vehicle was somewhere in town in the vicinity of courier guy. This was not a definite answer to where my vehicle is even to this day. My vehicle is still in the repair shop after the accident in May n not once has cartrack contacted me to ask why it was not parked in the allocated place according to our initial contract.

Please help whay have I been paying for for 2 & half years if they dnt know know wheres the vehicle as well as never contacted me with this regard.

Totally dissatisfied client Mrs K Sawrimoothu ***