1 reviews | Active since May 2019
Dissatisfaction and irreversible debit
I had 2 cars under this company's s surveillance. They were sending and calling me each and every time my car looses signal and sometimes call them to inform what is wrong. I once contacted to find out where my other was and they gave wrong information to say it is running somewhere whilst being parked in a garage. I then took out both car batteries as l bought another car and the insurance l am using does not use them. They continued with debits without even asking what had happened until l reversed my money and that is when they started to call me to say l owe and l told them what they did because they are in breach of contract. They then advised that l must pay them R2000 if l want to cancel the contract and l said l cannot because they did not guard against my car. They made an irreversible debit of R731.00 and they promised to continue until 36 and l told them l am no longer their client because l am no longer satisfied with their service. Be careful
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
