FM
Francinah M
1 reviews | Active since May 2021
24 Nov 2025, 10:37
DISSAPOINTED
Firstly, this morning i received a call from nombuso @ accounts department this girls attitude over the phone is very rude and very disguising.
secondly, Am extremely disappointed at car track/accounts department how they are handling my situation. I am getting calls everyday/ every hour from them that my account is in arrears for November when i paid double in October. I have sent emails with statements & proof of payments and explained myself several times to the consultants advising the same thing.
You don't read your emails, all you car about is money!!!!!
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Helpful (0)
Replies (4)0
Replies (4)
Cartrack's replyOfficial
24 Nov 2025, 10:54Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply24 Nov 2025, 10:54
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
FM
Francinah M's updateReviewer Update
25 Nov 2025, 13:43Hi Car tracker Team
My complaint was not resolved, yet I spoke to your retention officer yesterday that the issue has been resolved.
There was a debit order of R244 that went out in my bank account. Why?????
No wonder my sister canceled this thing and went fr another provider. I am canceling this thing so is my mother when I get home
My complaint was not resolved, yet I spoke to your retention officer yesterday that the issue has been resolved.
There was a debit order of R244 that went out in my bank account. Why?????
No wonder my sister canceled this thing and went fr another provider. I am canceling this thing so is my mother when I get home
FM
Francinah M's update25 Nov 2025, 13:43
Reviewer Update
Hi Car tracker Team
My complaint was not resolved, yet I spoke to your retention officer yesterday that the issue has been resolved.
There was a debit order of R244 that went out in my bank account. Why?????
No wonder my sister canceled this thing and went fr another provider. I am canceling this thing so is my mother when I get home
My complaint was not resolved, yet I spoke to your retention officer yesterday that the issue has been resolved.
There was a debit order of R244 that went out in my bank account. Why?????
No wonder my sister canceled this thing and went fr another provider. I am canceling this thing so is my mother when I get home
FM
Francinah M's updateReviewer Update
25 Nov 2025, 16:00Car tracker I want my money!!!!!!
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FM
Francinah M's update25 Nov 2025, 16:00
Reviewer Update
Car tracker I want my money!!!!!!
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FM
Francinah M's updateReviewer Update
27 Nov 2025, 10:52still no communication from car tracker
FM
Francinah M's update27 Nov 2025, 10:52
Reviewer Update
still no communication from car tracker