Dispute of Outstanding Account – Contract Previously Cancelled and Paid Up

Dear Cartrack Customer Service,

I hope this message finds you well.

I recently received communication indicating that I have an outstanding account with Cartrack. However, I would like to dispute this, as my contract with Cartrack was cancelled last year and all amounts due were settled in full at the time of cancellation.

Kindly assist in investigating this matter and provide confirmation that my account is closed and reflects a zero balance. If required, I can provide proof of payment or any related correspondence confirming the cancellation and settlement.

Please confirm receipt of this email and advise on the next steps to resolve this matter.