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christolimbach C

1 reviews | Active since Jul 2016

10 May 2017, 07:24

Dishonest Sales People and Useless Customer Service

<p>Cancelled my service Sept 2015 due te selling my car and told the persone at your custumer service that i told your sales lady at Menlyn at the time i took out the contract that i will not take the service if its more than 12 month contract and she assured me its not. So i sent a cancellation letter and email wich i still have as proof. And your admin department confirmed. </p> <p> </p> <p>A few months after that i saw you where stil debiting my account so i stopped that. </p> <p> </p> <p>Last month i got a call from a legal Dept that you wil give me over and i said send me an emaik so i can send all the proof as i am driving. And nothing was received. </p> <p> </p> <p>Called last week was told a senior will email me back and yet nothing happened. </p> <p> </p> <p>So in conclude Cartrack is USELESS, *****S and their SALES people cant be trusted!! Well actually it seems everyone at cartrack if i read all the complaints!!! </p> <p> </p> <p>And my Lawer said i must gove you a chance to rectify it. Luckily i have all the operators names written down and times i spoke to them. So now we will take it further. </p> <p> </p>

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Replies (1)
Cartrack
Cartrack's reply10 May 2017, 07:28
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team