dishonest and disrespectful

i had a fitment appointment at12:00 , fitment was not honored. i called their call center, spoke to thokozile sibhanda. she was very rude, kept me on hold for more than 30 minutes. still no assistance was provided.I requested to speak their supervisor(sello mo***eng), he never picked up. a technician by the name vitalis manyawo called n said he will be at my place 13:10 and then minutes later cancelled. my business has lost revenue for 2 hour and cartrack has notdone anything instead their agents have been disrespectful.