Disgusting Service

You get ignored when you tell them there is a unit and a backup unit. When you advise them as per the invoice, they make an appointment for 8am when i called at 8h15 to ask them i get told by customer service there is no appointment scheduling tells me no there is an appointment between 10 and 4 i specifically told them i am self-employed and have to go off run so they can do their mistake. Probably they don't listen to me because I am a woman. The technician that moved the tracker from 1 car to the other called them they conformed but could not give grid location so now i am inconvenienced dur to your stupidity and not doing it right first time

There is nothing to understand you make an appointment for 8am and you pitch you are now inconvenience me I don't sit like you bunch and earn a salary every month I am self-employed.
Get your department to learn how to schedule properly or maybe you need to do PROPER training. I was told at 11h03 you would call me back to confirm if the technician will be here at 12pm. You have failed to call back after 5 minutes do don't tell me about understanding

Well, I had a phone call technician here at 12h30 guess what no technician I then had an email technician at 2pm and then technician calls me tells me he just got to a client he had, and he won't be here at 2pm HE WILL TRY as he not sure how long he will be. UNEXCEPTABLE, BUCNCH OF ****S I AM TAKING THIS FURTHER