DISGUSTING SERVICE CARTRACT

Most pathetic service ever, my car with the tracking system was sold to a dealership, i had 3 battery /alets... power outage....none called me...I had to call them to advise that the car is sold and the system has to be re-installed...I was not told about a re-installation fee of almost R1000, was deducted after I have told them I will make a payment in 2 parts !!!!! NO THEY DEDUCTED MY ACCOUNT WITHOUT MY PERMISSION !!!! I still have not had my tracker re-installed. I again I had to call and ask them when they gonna re-install. I am told they have no further details of where the sold Jeep is. BUT THEY COULD SMS Me about the address of where the power outage is!!! DOES THIS EVEN MAKE SENSE????? Now I am waiting for them to call me back as they will find out more details of on the Jeep.... WHY NOT JUST INSTALL A NEW SYSTEM!!!